If you have any questions about use and operation, you can contact our customer service email [email protected], or support email [email protected].
Why can't app find any devices when Auto Scan is enabled?
How do I add a device to the app and connect it to the Internet Wi-Fi?
How are the EZ and AP modes different?
How do I set my device to network connection status (Wi-Fi)?
I want to know if all the accessories of the home can be transferred to the new network without having to configure one by one?
What should I do when my device fails to enter the network configuration state?
How to distinguish whether I am using 2.4G or 5G Wi-Fi network?
Why does the app always show that the device is offline, and how does it automatically recover in a second or two?
Device keep offline even though remove and re-add?
What should I do when my device goes offline?
What should I do when my device goes offline unexpectedly after it has been added?
Using EZ mode, the device indicator enters quick flash mode but it still cannot connect?
The router is online，but the device cannot be connected?
The light changed from flashing to regular,but it still fails to connect?
What should I do when my device fails to connect to the network?