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    Smart Recessed Lighting FAQ

    If you have any questions about use and operation, you can contact our customer service email [email protected], or support email [email protected].

     

    I have a router with both 2.4GHz and 5GHz. Can the downlight be connected?

    If the Wi-Fi signal is disconnected, can it still work?

    The device cannot connect normally, how can I get the MAC of the device?

    What should I do if the device cannot be connected to the Internet?

    What should I do to use the device normally?

    What should I do if the device does not work?

    Can the device be installed on the dimmer switch?

    Does the device support SCR dimming?

    What should I do if the device and the application are out of sync?

    What should I do if a certain color of the device does not work?

    Why is the device reset frequently?

    I have dozens of devices. What do I need to do to use them properly?

     

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