Smart Bulb FAQ

    If you have any questions about use and operation, you can contact our customer service email [email protected], or support email [email protected].

     

    I have a router with both 2.4GHz and 5GHz. Can the bulb be connected?

    If the lamp's Wi-Fi is disconnected, will it still work?

    Can this bulb be installed outdoors?

    The device can't connect normally, how can I get the light of Mac?

    After the device works for a period of time, the light became dimmed?

    What can I do if the device is unable to configure network?

    How do I need to use the device normally?

    What should I do if the equipment does not work?

    Can the device be installed on the dimmer switch?

    Does the device support SCR dimming?

    What should I do if the device and the application are out of sync?

    What should I do if a certain color of the device does not work?